At OSVIN Web Solutions, we are totally business-focused, so we know how important your web presence is to you, whether it's commercial or not-for-profit. Our experience has taught us that great websites don't happen by chance' they are the result of great design, built on a solid foundation. That foundation is in-depth understanding of everything our clients want their websites to do. We apply a broad-based approach to site design that covers eBusiness strategy, user-centred design, usability and accessibility, search engine optimisation and programme and project management. Bringing these diverse services together ensures that we deliver websites that meet your objectives by providing an exceptional and memorable user experience.
Not Just Beautiful Websites.
Maybe you use the Firefox browser instead of Internet Explorer and you find a website won't display properly, or the checkout function falls over when you're ready to complete your purchase or they insist on making you a member before you can buy anything. If we want something badly enough, we might tolerate a little flakiness before we abandon the site, and the shopping cart - but if we're talking about your site, and we are - that's just not good enough.
A OSVIN Web Solutions website balances form and function to ensure your visitors get what they're seeking and enjoy doing so.
Understanding business objectives.
A OSVIN Web Solutions website is a win-win proposition. Within a few days of our initial discussions, we will give you practical advice on making immediate improvements to your existing website's performance, if you have one. We will also present you with a strategy for developing and improving your website over the following weeks and months. If your website isn't broken, we won't suggest fixing it; just give you workable options for fine-tuning it.
An important note is that everything we do for you, be it photography, domain names, design and programming, it all belongs to you. We do not hold onto any intellectual rights. If for any reason you want to transfer your website away from OSVIN Web Solutions then that is your right and we will do everything we can to assist. Our costings are therefore clear and visible prior to any work. If something happens during the development process that necessitates change or extra work by mutual agreement, then we'll make sure you understand the cost implications and approve them before we proceed.
There are a number of principles that underpin our approach and that we ask you to buy into. These are: We are client led and user focused – we make every effort to understand your wants and to identify the needs of your business and the users of your website. In this way, we can deliver a website you are proud of and that helps you do business with your customers.
Creating a website is a collaborative process, not just internally between our designers and developers, but extending out to you. Your engagement in the process is vital in delivering a quality product. For this reason, we see you as integral to the project team and rely on you for timely and constructive feedback and input.
Quality is not an optional add-on aspects that define the quality of a website cannot be left out. In this way aspects that ensure a good user experience are central to the design process.
We are transparent in our dealings with customers and suppliers we have no hidden costs or agendas. Transparency all round is essential to good relations and good websites.
We aim to deliver a high-quality product at a reasonable price we aren't the cheapest around and we don't pretend to be. We believe we are truly amongst the best though and deliver excellent value for money.
If the customer has a problem, we have a problem, we make every effort to be responsive to your needs. We will deal with any issues raised and provide timely feedback, please let us know if there is something you are worried about.
